Customer Questions and Answers

• Is the phone case covered in real wood?

  • Yes, every case is covered in real wood, hand selected by our team for beauty and uniqueness. Wood options for most all of our cases include Mahogany, Black Walnut, Carmalized Bamboo or Aromatic Cedar.

• How well will this case fit my phone?

  • The slim-case fits your phone perfectly. No blockage of the camera port. Sure grip textured sides to enhance your grip and easy access to all ports and buttons.

• Does the phone case protect my screen?

  • Yes, our slim-cases have a slightly raised lip around the front edge to prevent your phone screen from touching surfaces when placed facedown. Of course, you should always add a glass screen protector.

• Can I still use Qi wireless charging with this phone case?

  • Yes, WUDN slim cases do not interfere with Qi wireless charging for iPhone 8 and X models or for Samsung Galaxy phones. Just be sure to center the Qi receiver in the middle of your charging pad.

• Does the phone case protect my camera?

  • Yes, the phone camera is recessed behind the camera cutout. Although the camera is not covered, because that would result in potato quality photos, the camera should be safe from typical drops.

• Will a case protect the resale value of my phone?

  • Yes, keeping your phone in excellent condition goes a long way towards maintaining high resale and trade-in value. You should keep your phone in a case at all times - and always add a real glass (not plastic screen protector). As iPhones and Samsung Galaxy phones get more expensive, the resale and trade-in value has been going up as well. For $25 now, you could add several hundred dollars to the value of your phone when it's time to upgrade.

• Will I need a dongle for my headphones?

  • No, the WUDN slim cases come with a properly sized cutout for the headphone port (on iPhone 6 models) and lightning port. You will NOT need a dongle for your headphones.

• Can the WUDN case be used with magnetic car and wall mounts?

  • WUDN cases do not come with a steel plate built in. We are looking to add that feature in the future. In the meantime, we know of many customers that have added a steel plate inside their WUDN case with great results. Here is a 4-pack of metal plates designed exactly for this purpose.

• How do you make a wooden cell phone case?

  • We did a long form blog post about that complete with pictures and videos. Take a look: We Built a Laser Engraved Phone Case from Scratch

• Should I buy more than one WUDN phone case?

  • Of course. We have a number of designs from cool artistic skulls to the "Sawtooth Mountains Traveler", and most of our cases are available in different wood types and species. You should have a couple of cases, at least, to change your style to match the moment. Mondaythrough Friday in the office call for a simple, conservative case, and Fridays in the club call for something with a bit more style.

• Will the wood get stained and ugly?

  • It could, but unlike plastic and other synthetic materials, our wood cases actually get better looking over time. We ship our cases with only one light layer of polyurethane. This means the case will age and the more you use it, the more the wood will look authentic and vintage. Some artisans actually use coffee to stain wood in beautiful mocha hues. (make sure your phone is out of the case when you decide to drop it in your coffee).

• Can I customize or personalize my phone case?

  • Of course, we offer a full custom shop here. The process is simple: find your image or logo (in black and white - jpg format) and send it to us. Pretty straightforward. We will get to work on design and production right away. You can also customize or personalize a matching journal/planner, mousepad or flask. How cool to have a personalized wooden phone case and a set of matching wood accessories.

• What is TPU and why do I care?

  • Thermoplastic Urethane - A hybrid material, TPU is a mixture between hard plastic and soft silicone. A very dense and smooth rubber, TPU cases are made to slide in and out of the pocket easily, without attracting lint. TPU cases are more durable, slightly elastic and much stronger than silicone. WUDN uses TPU case templates which are then covered by real wood.

• Should I get matching sunglasses made of wood?

  • Duh. How cool are you on Saturday afternoon with a Bamboo phone case and matching Bamboo Frame Sunglasses. Seriously.